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Services Directory | Guitart Grand Passage

Welcome

We warmly welcome you to the Hotel Guitart Grand Passage. We hope you find everything to your liking and that you enjoy your stay with us.

In this directory you will find all the information to make your experience at our hotel better. Check out all our services, opening hours, facilities and activities.

Our main commitment is to ensure your satisfaction, so please do not hesitate to contact any member of the team for anything you need. We will be pleased to help you.

Greetings,
GUITART HOTELS

Your room

Safe box

In all our rooms there is a safe deposit box for free use. You can use it by requesting the key at the reception desk.

We kindly ask you to put all your valuables in it. The hotel is not responsible for any loss or theft of valuables that have not been placed in the safe.

Minibar

Next to the fridge you will find a QR code with a list of the prices of all the products available.

Wake up service

You can ask reception if you would like to be woken up at a certain time.

Room cleaning

The cleaning of the room is done daily between 09.00h and 15.00h.
If you would like us to change the towels, please ask for them in the bathroom.

For any other special request, please contact reception.

Laundry

Our hotel offers the following services:

  • Laundry
  • Ironing
  • Dry cleaning (at an additional cost)
    We also offer an express service for guests who require it.

Inside the wardrobe there are bags and a document with the prices of our laundry services. We ask you to fill in this document and put it inside the bag together with the clothes, and then inform reception.

Air conditioning / Heating

Our rooms have air conditioning and heating.
Please make responsible use of the AC (close windows and turn it off when leaving the room).

For environmental reasons, we recommend that you keep the air conditioning between 23° and 25° in summer and between 18° and 21° in winter.

Television

All our rooms have a television with national and international satellite channels.

Please keep the volume down so as not to disturb other guests.

Telephone

There is a telephone in the room to contact reception, other rooms and for external calls.
Internal Calls 
To call another room, dial 8 + the number of the room you wish to call 
Reception: To contact reception, dial M1.
External Calls
Dial the country code + the area code + the telephone number.
Urban and interurban calls: Dial the area code, if necessary, the subscriber's number. 
International calls: Dial directly the international prefix 00, dial the country code, the city code and finally the number.

Travelling with children

For travelers with very young children, we have cots (subject to availability and at no extra cost), highchairs in the dining room and a changing table available.
We also offer a babysitting service for children (at an additional cost and subject to availability). Please contact reception to enquire about this service.

Restaurants

Breakfast

Our hotel offers a buffet breakfast service from 07.00h until 10.30h.
To order breakfast in your room, please contact reception by dialling M1.

Room Service

Call reception to place your Room Service order (n° M1).
When you have finished, you can leave the tray at the entrance of your room or on your bedside table. If you would like us to remove the tray immediately, please call reception.

ROOM SERVICE MENU
(Monday to Saturday from 12h to 00h)

SNACKS  
Ham and cheese plate                                   16,50 €
Nachos with cheese and guacamole  9,50 €
Smoked salmon, avocado and tomato tartare  12,50 €
Chicken Croquette (unit)   2,10 €
Bread with tomato   3,50 €
SALADS  
Figaro: Avocado, salmon, tomato confit, mézclum, black olives, walnuts and mustard vinaigrette 11,50 €
Bonito: 'Corazón de buey' tomato, bonito, red onion, stuffed olives, arugula    11,50 €
Cesar: Chicken, mézclum, bacon, croutons, cherry tomatoes and Caesar sauce   11,50 €
HAMBURGUESAS  
Vegana: Seasonal vegetables, roasted peppers and arugula 10,00 €
Pollo: Arugula, fried onion, tomato, homemade mayonnaise, and Cheddar cheese 10,00 €
Clasica: Cucumber, tomato, cheddar cheese, fried onion, lettuce and homemade mayonnaise 10,00 €
POSTRES  
Brownie  6,50 €
Cheesecake    6,50 €

Services and facilities

Check-in / check-out

  • Check in: from 15:00 hours onwards.
  • Check out, please leave the rooms between 10:00 and 12:00. If you wish to check out later, please consult availability and price at reception.

If you wish, there is the possibility of upgrade your room. Check availability and prices.

Reception

Reception is available 24 hours a day.

If you need any courier service, you can ask for it at reception.

Luggage

The Guitart Grand Passage has a luggage room office available for all guests to store their luggage on arrival or departure. Please ask for this service at reception.

Wifi

Free Wifi is available in all areas of the hotel.

Parking

The hotel has a car park available to guests, please check availability and rates at reception.
The hotel is not responsible for stolen objects, or damage caused to the car by third parties.

Pets

The hotel does not allow pets.

Lost property

Please contact reception in case of the loss of personal belongings.
Lost items are kept for 6 months. No perishable items are kept.

Events room

The Guitart Grand Passage has a modern meeting and events room with the capacity to hold events for up to 50 people.
Please click on the following link to see all the features of our meeting and events room in Barcelona.

Emergencies

In case of emergency:

  • You will find a detailed emergency exit plan on the door of your room. Please consult it for your safety.

In case of fire, if the door is hot:

  • DO NOT open it.
  • Turn off the air conditioning.
  • Place wet towels over door slots and air vents.
  • Protect your nose and mouth with wet towels.

If the door is not hot:

  • Take the key.
  • Open the door carefully.
  • Go to the nearest emergency exit.
  • If there is smoke, stay close to the floor.
  • DO NOT use the lift.
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